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Frequently Asked Questions:

What is the difference between ceramic and porcelain tiles?

  Ceramic Porcelain
Material Made from red or white clay fired in a kiln Made by the dust pressed method from porcelain clays
Firing Temperature 2100 degress F / 1150 degrees C Up to 2500 degrees F / 1350 degrees C
Water Absorption More than 0.5%, usually 3-10% Less than 0.5%
Frost Resistance No Yes
PEI Rating PEI I - III (Rarely IV) PEI IV - V
Physical Softer / Lighter Harder / Heavier
Traffic Light to Moderate Light to Heavy
Price Cheaper More Expensive
Outdoor Use Yes, as long as it provides enough slip resistance and not in frost affected areas. Yes, as long as it provides enough slip resistance.

What are tile ratings?

The Porcelain Enamel Institute (PEI) has developed a rating scale that can guide a consumer through the process of choosing the right tile for right area and the wear expectations of the tile.
PEI 1 - Suitable for floors that are walked on with soft footwear or bare feet only. For areas that are not subject to scratching dirt and do not have direct access from out side.
PEI 2 - Suitable for areas that are walked on with soft soled or normal footwear. Residential floors in living areas not subject to harsh shoes or heavy traffic. Not recommended for kitchen floors or entry ways.
PEI 3 - Suitable for light residential floor areas including kitchens, corridors, halls where normal footwear is used without direct external access. Entry areas should be protected by mats to restrict abrasive soils and dirt from being trodden onto the surface.
PEI 4 - Suitable for heavy residential or light commercial floor areas subject to considerable traffic including entrances, workrooms, restaurants and any area in a domestic home where normal footwear is used.
PEI 5 - This is the maximum resistance against footwear traffic available. Suitable for all heavy duty floor areas for domestic or commercial use. Ideal for shopping centres, airport terminals and other high traffic harsh environment.

How many tiles do I need?

We offer free measure and quotes on any tiling jobs. If you prefer, bring in your scaled building plans, or a drawing with measurements so we can estimate how many tiles you need. You will need to allow extra, usually 10% for straight tiling and 15% for diamond pattern or tiles 600 x 600mm or larger. This allows for any breakages during transport and waste when cutting.

How do I clean my tiles?

Ceramic tiles are a practical, low maintenance flooring material and are easy to clean. Regular maintenance should include dry or damp mopping with warm water and one our excellent cleaners. When tiles are initially laid, a stronger cleaner may be needed to remove grout haze. Porcelain and natural stone products may require different cleaning products, which we also keep in stock.

Do you have more questions? Pop in to see our friendly staff or give us a call today - we're always happy to help!


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Tile Installation

Finding the right tiler for the job and getting a competitive quote is important.
At Burdekin Tiles and Bathroom Ware we have the experience and knowledge to recommended
a range of local tilers and tradesmen suitable for any job - give us a call today on 4783 5934